Pokemon Prereleases are non-competitive tournaments, recommended for
ages 7 and above.
Playing in prerelease requires knowledge of the trading card game. If
a younger player is registered, an adult may assist but one of you
must know how to play.
You must play to receive the product. If you cannot make it, you will
be provided a refund.
You may purchase multiple registrations, but each must have a person
playing. Each person may play only one time (you cannot register for
both dates).
An additional 3 booster packs will be handed out to each player at the
end of the tournament. You must play all 3 rounds to receive them.
SHIPPING:
- We offer $9.99 Flate Rate Shipping to anywhere in the U.S.
- We ship via UPS, USPS & Fedex - the method in based on the size of the order and shipping destination.
- Standard shipping time is anywhere from 1-6 days (depending how far you are from Philadelphia, PA). If you have an expedited time-frame, please message us (click that box to your bottom-right) or contact us at 484-885-7285.
RETURNS:
We'll gladly provide a full refund as long as the item is in new/unopened/re-sellable condition and returned within 30 days of purchase. Items purchased in November or December must be returned by January 31st. If the item is opened and can't be re-sold as new, we'll provide a partial refund or exchange, with the amount being based on the condition. For defective items, we'll gladly exchange it for the same item (if available) or comparable item.
For CREDIT CARD PURCHASES, we credit the card you used - please allow two billing cycles for the credit to appear on your credit card statement.
For IN-STORE PURCHASES, if you're a Fishbowl Member, no receipt needed since your purchase should be on your account. If you're not a member, please have your receipt with you.
For ONLINE ORDERS, (please email us before sending back your item to let us know what you are returning.)
Please wrap the package securely. Use the original packing material, if possible.
Mail the package to us at our store: Monkey Fish Toys, 662 Downingtown Pike, West Chester, PA 19380
For your protection, we recommend you send your return/exchange with an insured, trackable carrier, like UPS. We do not recommend using overnight or second-day shipping due to the expense.
Once we receive your item, we'll send you confirmation via e-mail.
We'll process your return/exchange within 7-10 days after receipt of your package.
