✏ STAFF FAVORITE: The pieces and picture are stellar quality and the puzzles are tricky without being impossible! -Alex
Discover the first puzzle offer inspired by escape games! Dive into the heart of this original illustration and its original story, and solve all the mysteries surrounding it. Start by assembling the 368 pieces of this puzzle, then solve the different puzzles hidden in the illustration. As you go along, you will collect pieces that will allow you to reconstruct the final solution, as the key to escape from this great escape game.
SHIPPING:
We offer $7.95 Flate Rate Shipping to anywhere in the U.S.
We ship via UPS, USPS & Fedex - the method in based on the size of the order and shipping destination.
Standard shipping time is anywhere from 1-6 days (depending how far you are from Philadelphia, PA). If you have an expedited time-frame, please message us (click that box to your bottom-right) or contact us at 484-885-7285.
RETURNS:
We'll gladly provide a full refund as long as the item is in new/unopened/re-sellable condition. If the item is opened and can't be re-sold as new, we'll provide a partial refund or exchange, with the amount being based on the condition. For defective items, we'll gladly exchange it for the same item (if available) or comparable item.
For CREDIT CARD PURCHASES, we credit the card you used - please allow two billing cycles for the credit to appear on your credit card statement.
For IN-STORE PURCHASES, please bring your item back to us within 60 days -or until 1/31 for items bought during the Holiday time-frame from 10/1-12/24.
If you're a Fishbowl Member, no receipt needed since your purchase should be on your account. If you're not a member, please have your receipt with you.
For ONLINE ORDERS, (please email us before sending back your item to let us know what you are returning.)
Please return your item to us within 60 days -or until 1/31 for items bought during the Holiday time-frame from 10/1-12/24.
Please wrap the package securely. Use the original packing material, if possible.
Mail the package to us at our store: Monkey Fish Toys, 662 Downingtown Pike, West Chester, PA 19380
For your protection, we recommend you send your return/exchange with an insured, trackable carrier, like UPS. We do not recommend using overnight or second-day shipping due to the expense.
Once we receive your item, we'll send you confirmation via e-mail.
We'll process your return/exchange within 7-10 days after receipt of your package.
